Regional Fundraising Manager

Position Title: Regional Fundraising Manager

Organisation: Islamic Relief South Africa Location: Kwazulu-Natal

Reports to: Head of Fund Development

Line Management Responsibilities: Community Fundraisers, Junior Community Fundraisers, Major Gifts Fundraisers

Islamic Relief

Islamic Relief South Africa (IRSA) is an independently registered NGO affiliated to Islamic Relief Worldwide (IRW), the world’s largest, independent Muslim humanitarian organisation. Islamic Relief’s mission is to help the poor and those in need regardless of race, colour, political affiliation, gender or belief to live sustainable, self-reliant lives within safe and caring communities.

Purpose of Department

To develop and implement strategies to increase the funding income of Islamic Relief through a range of fundraising initiatives and through acquisition and retention of donors, volunteers and supporters.

Purpose of Position

• This role is to ensure that Islamic Relief’s message is disseminated on a grassroots level in the region and create awareness and as a result, instigate and support community activities to raise money for the specified cause.
• Optimise sustainable volunteer and supporter led fundraising in assigned region, recruiting and working in partnerships with key volunteers to maximise impact, cost effective delivery and ensuring all activity complies with organisational and legal requirements
• Engage locally based staff and volunteers to support delivery of fundraising objectives
• Work collaboratively with colleagues in other areas, regions, departments/sections to optimise profitable joint working and deliver shared objectives.
• Be the key IR staff point of contact and representative for your assigned region
• To develop, implement and manage portfolio of HNWI and CSI clients and associated budgets, contributing towards the achievement of fundraising & field programme objectives and targets.

Key Interfaces

• Direct reports include: Major Gifts Fundraiser, Community Fundraisers, Junior

Community Fundraisers

• Works closely with Head of Fund Development, National Events and Challenges Co-Ordinator, Donor Care and Orphans Co-Ordinator and the wider Fund Development team.
• Works closely with Finance, Communications, Programmes teams
• Liaises at all levels within the organisation

Scope and Authority :

• Manage and lead the regional team with agreed strategy and actions plans.
• Working across all teams to ensure the adequate management of fundraising prospects to ensure Islamic Relief is developing a strong base of holistic support from the new and existing groups.
• To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with national and regional plans and strategies.
• Recruit individuals within community who actively fundraise for Islamic Relief
• Develops and manages effective relationships with key external stakeholders, including corporate, trusts and other major donors; utilising effective fundraising mechanisms in order to reach an agreed annual income target.

Key Accountabilities

The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

Management

• Lead regional fundraising team.
• Set clear targets for each team member in accordance with agreed department and organisational strategy.
• Manage team of staff effectively with clear guidelines, plans and deliverables.
• Oversee the work of fundraising related work regionally.
• Prepare, monitor and evaluate financial targets and expenditure for your area, reporting progress regularly, identifying any potential shortfalls and activity to address.
• Implement IRSA policies and procedures and ensure staff adhere to these.
• Ensure regular feedback is given to team members, issues and concerns highlighted and remedial action is agreed and implemented.

Campaigns & Fundraising

• Initiate and co-ordinate campaigns and fundraising activities in the region.
• Identify and research new donor markets in the region- strengths, weaknesses, opportunities and threats.
• Raise funds and awareness within community through contact with mosques, schools, businesses, community groups and the general public at large.
• Investigate and implement new ways of increasing funds.
• Manage a portfolio of HNWI and CSI prospects with the propensity to give large gifts ensuring that all donors receive the highest possible care.

• To instigate, maintain and nurture new relationships with South Africa’s HNWI and CSI clients developing effective stewardship plans for managing these relationships and to secure and maintain long-term funding.
• Identify and develop partnerships with local organisations, mosques and institutions to promote the work of Islamic Relief.

Events

• Co-ordinate fundraising and promotional events within the region and leverage relationships with mosques, community partners and key donors to sell tickets to events ensuring their success.
• Be proactive in seeking sponsorship for events.
• Assist in the delivery of national events and challenges when required.
• Co-ordinate national events in region when required.
• Attend, promote & raise funds for Islamic Relief at events organised by other organisations.

Networking

• • To help grow the network of key contacts in the region.
  • Network proactively and work with individuals and groups in the community including individuals, organisations, and educational establishments in support of your objectives, prioritising to optimise income generating potential

Plans

• • Draw up and implement annual plan for the region.
  • Amend and implement annual plan as per change in circumstances.
  • Draw up and implement individual campaign/event plans.
  • Co-ordinate plans with other key personnel and volunteers.
  • To set and monitor budgets for plans.

Volunteer Network

• • Ensure a maximum number of volunteers are recruited to support Islamic Relief activities.
  • Manage volunteer database for your area.
  • Train and induct volunteers into Islamic Relief’s activities.
  • Co-ordinate and supervise volunteer activities.
  • Service the needs of volunteers both professionally and socially.

Reporting

• • Prepare and collate data from campaigns and events.
  • Prepare quarterly, campaign/event and annual reports.
  • Prepare expenses claims.
  • Prepare any other reports as required by management.
  • Monitor and evaluate own performance against targets.
  • Report regularly on all activity, identifying any risk factors and action to address

Communication

• Establish and maintain contacts with donors, volunteers, local community leaders & external organisations.
• Handle personal contact enquiries.
• Communicate with management and staff.
• Communicate performance with Line Manager.
• Set out clear instructions for staff and volunteers.
• Optimise local media and awareness raising opportunities, devise and implement local marketing campaigns in support of local, regional and national departmental initiatives in conjunctions with relevant functions within Communications department

Administration

• To review and improve internal systems.
• Maintain an organised and accessible filing and documentation system.
• Overlook and assist in the bookkeeping and administration.
• Fulfil any other administrative duties in relation to responsibilities.
• Manage the mosques, supporter, stakeholder, HNWI databases regionally

Other

• Any other task as deemed appropriate by line manager in improving the efficiency and performance of Islamic Relief.
• To work flexibly according to the demands of the organisation and to perform such other duties, within the competence of the post holder, which may be required, reasonably, from time to time, including work outside of normal hours.

General Duties of Islamic Relief Staff Member

• Contribute to the effective and efficient running of Islamic Relief as appropriate
• Participate, as appropriate, in Staff forums and Meetings
• Adhere to Islamic Relief’s Policies and Procedures
• Represent Islamic Relief to the wider community as appropriate
• Treat all colleagues, volunteers and members of the public with dignity and work within and adhere to Islamic Relief’s equal opportunities statement and polices.
• Ensure professionalism and credibility at all times
• Any other tasks deemed appropriate by manager within the scope of the role

Educational Qualification:

• Tertiary qualification/s in relevant & related discipline
• Significant voluntary or professional fundraising experience

Skills & Knowledge Required

It is essential that the post holder shows a good understanding and empathy with the Islamic Values and principles as well as commitment to IRSA’s vision and mission.

Essential criteria

Knowledge, Skills and Attributes

• Understanding of the motivational and management needs of volunteers
• Working understanding of the legal requirements affecting fundraising
• Broad understanding of fundraising techniques and the specific value, role and techniques utilised within Fundraising activities
• Able to work outside an office environment and manage remote relationships
• Budgeting and use of KPIs to monitor and manage financial performance
• Elements of fundraising feasibility assessment required to make informed decisions on ideas/concepts
• Use of Microsoft Office, databases and Internet to deliver business goals
• Understanding of equalities and diversity and how it affects this role, the organisation and volunteers/supporters.

Abilities:

• Well-developed interpersonal skills, able to communicate effectively both verbally and in writing as well as build relationships with people of all backgrounds, levels and settings including business, social and educational
• Able to motivate others, mentor and coach them in goal delivery
• Strong presentation and facilitation skills with ability to engage and inspire a wide range of audiences
• Ability to formulate, implement, monitor and evaluate plans in a cycle of continuous improvement
• Able to prepare a compelling ‘case for support’ to capitalise on fundraising opportunities and match organisational need with potential supporters
• Ability to manage and resolve conflict
• Proven ability to manage multiple priorities and conflicting demands, delegate, organise and plan time effectively
• Initiative – ability to formulate own ideas and action plans. Implementing own initiatives and those of others to achieve organisational objectives.
• Resilient and solution focussed – able to deal positively with setbacks, identify and implement solutions to difficulties
• Entrepreneurial and creative – able to identity and seize opportunities, based on insight and rational assessment.
• Work to established and develop systems for tracking and monitoring progress of events and projects.
• Work flexibly to support section priorities and to maximise opportunities
• Able to work independently as well as collaboratively
• Use information technology systems and packages within a work environment that will assist with this role.
• Fluent written and spoken English
• Willingness to be flexible about hours and location of work in order to accommodate events, functions and work activity. The role requires travel throughout South Africa, late nights and overnight stays.

Key Islamic Relief Qualities Required

It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to IR’s vision and mission as per below:

• Excellence (Ihsan):Our actions in tackling poverty are marked by excellence in our operations and conduct which are deserving of the people we serve.
• Sincerity (Ikhlas):In responding to poverty and suffering our efforts are driven by sincerity to God and the need to fulfil our obligations to humanity.

• Social Justice (Adl):Our work is founded on enabling people and institutions to fulfil the rights of the poor and vulnerable. We work to empower the dispossessed towards realising their God-given human potential and developing their capabilities and resources.
• Compassion (Rahma):We believe the protection and well-being of every life is of paramount importance and we shall join with other humanitarian actors to act as one in responding to suffering brought on by disasters, poverty and injustice.
• Custodianship (Amana): We uphold our duty of custodianship over the earth, its resources and the trust people place in us as humanitarian and development practitioners to be transparent and accountable.