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Islamic Relief South Africa is a registered Section 21 non-profit company, founded on the principles of Islamic faith and guided by our core values of sincerity, excellence, compassion, social justice, and custodianship.
We believe that every donor, beneficiary, and stakeholder deserves to know exactly how we operate, how their data is protected, and what standards govern our transactions. The documents below outline our legal and ethical commitments — ensuring our work is conducted responsibly, transparently, and in full compliance with South African law.
Our operational framework, legal jurisdiction, and commitment to compliance with South African law. This policy covers how Islamic Relief South Africa governs its online transactions and adheres to the Protection of Personal Information Act (POPIA), including our principles of accountability, data security, and cross-border dispute resolution.
Your privacy is paramount to us. This statement explains how we collect, process, store, and protect your personal data — and details your rights, including access, rectification, erasure, and the right to withdraw consent. We do not sell or share your personal data for third-party marketing purposes.
The terms that apply to your interactions and transactions on our website. This document covers one-time and recurring donation arrangements, accepted payment methods (VISA, Mastercard, Direct Debit), processing timelines, tax deductibility, and our charitable solicitation disclosures.
We are committed to complete donor satisfaction and transparency in all transactions. This policy outlines our procedures for refund requests (within 24 hours of a transaction), cancellation of recurring donations, and how we handle adjustments — ensuring every concern is resolved promptly and professionally.
All policies on this page are governed by the laws of the Republic of South Africa and comply with the Protection of Personal Information Act (POPIA), Act 4 of 2013. Islamic Relief South Africa is registered as a Section 21 non-profit company (Charity Registration Number: 043-357-NPO). For POPIA-related complaints or enquiries, you may contact the Information Regulator of South Africa at enquiries@inforegulator.org.za, call toll free 0800 017 160, or visit inforegulator.org.za.
Our team is available to assist you with any questions or concerns regarding our legal and governance documents.
© 2026 Islamic Relief South Africa | Charity Registration Number: 043-357-NPO | Policies last reviewed: May 2026